Documents Classic. This guide covers the original templates surface used with
POST /interactions/{id}/documents, accessed via GET /templates and templateKey. A new, more flexible templates & sections API is now in beta — see Create a Section and Create a Template.- structure (e.g., SOAP Note template consists of the four sections Subjective, Objective, Assessment and Plan)
- a writing style
- and documentation format
Key Features of Templates
Retrieving Available Templates
To generate a document, you must use a validtemplateKey and the template must be available in the desired outputLanguage.
To retrieve a list of available templates use the GET /templates request and use ?lang= to filter for available languages. Without any language filtering, the default returned are templates in en.