Overview
As detailed in our Changes Policy, we from time to time are forced to introduce breaking changes as we evolve our API. Similarly, we might once in a while deprecate existing functionalities when newer functionalities serve a similar purpose in a better way. This page lists all upcoming deprecations and their potential breaking change impact details. The update date on this page indicates the release date where we announce the deprecation. It is immediately in effect, while the shutdown (sunset) date is the date where only the new API behaviour or model is available anymore.Speech to text formatting service update
Speech to text endpoints utilize a formatting service to properly output dates, numbers, units, measurements, and more. This service is undergoing an upgrade to broaden coverage for such use cases and improve contextual disambiguation in support of continued reliability of speech to text performance.A beta period (eu environment only) will allow clients to test the new formatting model in comparison to current functionality.-
Use the following language codes to conduct beta testing:
- Danish:
da-x-beta - English:
en-x-beta,en-US-x-beta,en-GB-x-beta,en-AU-x-beta - French:
fr-x-beta - German:
de-x-beta - Swiss French:
fr-CH-x-beta - Swiss German:
de-CH-x-beta
- Danish:
-
Test speech to text output from the beta language codes as compared to standard language codes (i.e.,
da,en,fr,de). -
On the defined general availability (GA) date, the beta language codes will be removed and standard language codes will switch over to the new formatting service. No client action will be required to utilize the new formatting model upon GA.
Deprecation of Documents Classic
With Guided Documents (POST /documents) now in General Availability, Documents Classic (POST /interactions/{id}/documents) and its companion endpoints (GET /templates, GET /templates/{key}, GET /templateSections) are deprecated.